A dealer, often referred to as a croupier, manages and conducts table games such as blackjack, poker, roulette, and baccarat either in a brick and mortar casino or from the lobby of an online casino game studio. Their role is essential to the smooth operation of gaming activities and involves several key responsibilities.
Dealers oversee the gameplay at their assigned tables, which includes dealing cards, spinning the roulette wheel, and managing dice games. They ensure that all game rules are followed and that the game runs smoothly.
A significant part of a dealer’s job is interacting with players. They explain game rules, assist players with questions, and create an engaging atmosphere to enhance the gaming experience.
Dealers handle chips and cash, collecting bets and paying out winnings according to established procedures. Accuracy in these transactions is critical to maintaining trust and integrity at the gaming table.
They enforce house rules and monitor gameplay to prevent cheating or irregularities. This includes vigilantly monitoring player behavior and ensuring compliance with gaming regulations.
Dealers must report any suspicious activity or disputes to supervisors and communicate clearly with other staff members regarding game status and player interactions.
To become a dealer, individuals typically undergo training at specialized dealing schools or community colleges, where they learn the mechanics of various table games. While some casinos may hire individuals with minimal experience, higher-end establishments and live dealer game developers often seek candidates with more extensive knowledge of gaming regulations and customer service skills.
