GamCare is a leading provider of information, advice, and support for anyone affected by gambling-related issues. It is an independent UK charity established in 1997, dedicated to raising awareness and providing support for individuals affected by gambling-related harms. It serves as a vital resource for those seeking help with gambling issues, offering confidential and free services across Great Britain.
GamCare operates the National Gambling Helpline, which provides immediate assistance via phone and online channels. They offer both face-to-face and online support to individuals in need.
The organization also provides training to gambling industry professionals, equipping them with the skills to recognize signs of gambling harm and interact effectively with customers. This initiative aims to enhance social responsibility within the industry.
GamCare has developed the Safer Gambling Standard, a quality assurance framework for gambling operators. This standard includes various criteria businesses must meet to demonstrate their commitment to protecting customers from gambling-related harm. It emphasizes best practices in areas such as customer management and workplace culture.
It also engages in outreach programs aimed at young people, offering workshops and training for professionals who work with youth, such as teachers and youth workers.
GamCare plays a crucial role in promoting safer gambling practices within the industry. By collaborating with gambling operators and providing essential resources, it helps to mitigate the risks associated with gambling, ensuring that both customers and the broader community are better protected from potential harm.
Further information and resources can be found on the GamCare website.
