A casino employee who oversees operations and activities within the pit. Their primary responsibilities include overseeing the gaming tables to ensure smooth operation and adherence to the casino’s rules and regulations. They manage the staff, which includes dealers and other floor personnel, ensuring that they perform their duties effectively and according to standard procedures.
A Pit Boss also handles customer service issues, resolves disputes between dealers and players, and ensures that players are satisfied and rules are enforced fairly. They are often responsible for tracking betting patterns to prevent cheating and liaising with security if any suspicious activity is observed.
Additionally, Pit Bosses may manage player comps (complimentary offerings) to reward loyal or high-stakes players based on their level of play. Given their range of responsibilities, Pit Bosses are essential for maintaining the integrity and smooth operation of casino table games.
